What Type Of Personal Information Do We Collect?

The type and amount of information we collect depends on why you are providing it.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, preferred pronoun, date of birth, gender , username or similar identifier, title.

Contact Data includes billing address, delivery address, email address and telephone numbers, as well as details of any additional persons for whom copy correspondence is required.

Correspondence Data includes details of your correspondence with us (including bidding instructions recorded online or over the telephone, and any complaints you have made to our customer services team).

Image data including photographs and video images (from CCTV footage).

Financial Data includes bank account, payment card details.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us, as well as details of your insurance if your property remains at your own risk and details of the property to which our services relate (as well as the nature of these services).

Credit History Data details relating to a customer's credit history

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].

Usage Data includes information about how you use our website, products and services (including the data obtained from cookies, web logs and other similar technologies that monitor the use of the Site).

Marketing and Communications Preferences Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

If you are a job applicant, the information you are asked to provide is as set out in the application and necessary for the purposes of our considering the application. Our recruitment privacy policy can be viewed here.