After the auction

Auction result notification
After your goods have sold successfully, we will send you a auction result notification. This will list the individual lot(s) and the price made by each item. If you would like to know the outcome on the day, you are welcome to telephone the saleroom about an hour after the end of the auction.

Payment
Payment is normally made by check after the auction date, assuming that we have received full payment from the buyer. Please contact the department for more details on the timing of payments. We will also send you a settlement statement detailing the charges which have been incurred. Relevant charges are normally deducted before your settlement check is prepared and sent. Some clients prefer to receive payment by bank transfer, but please note that you will be asked to meet any charges associated with the transfer.

Trust Accounting
Bonhams operate a system of trust accounting. At all times clients' money is held in an account entirely separate from the rest of the business. Bonhams is the only international auction house to offer clients this critical safeguard.

Unsold Lots
There is an unsold minimum fee per lot (plus insurance as detailed above). There may be other additional charges, such as an illustration fee (see above). If you would like to re-offer your property in a future auction you can do so and should talk this through with the department. If you would prefer not to re-offer your property, you will need to make your own arrangements to collect it from us.

Contact a specialist

Click here to view a list of our specialist departments

Contacts

Customer Services (UK) Bonhams
Work
Work +44 20 7447 7447
FaxFax: +44 20 7447 7401
General Enquiries
Customer Services & Bids (New York) Bonhams
Work
Work +1 212 644 9001
FaxFax: +1 212 644 9009
General Enquiries
Customer Services & Bids (San Francisco) Bonhams
Work
Work +1 415 503 3550
FaxFax: +1 415 861 8951
General Enquiries
Customer Services & Bids (Los Angeles) Bonhams
Work
Work +1 323 850 7500
FaxFax: +1 323 850 6090
General Enquiries
Customer Services & Bids (Hong Kong) Bonhams
Work
Work +852 2918 4321
FaxFax: +852 2918 4320
General Enquiries
Customer Services (Australia) Bonhams
Work
Work +61 2 8412 2222
FaxFax: +61 2 9475 4110
General Enquiries